Starter has no monthly fee
Free events cost nothing. A paid order carries one booking fee, per order and never per ticket, shown before payment. Your buyer pays it, or you absorb it.
Work out a fee
Set a price and a payment method. This runs the same sum checkout does.
The booking fee
Set by how your buyer pays, charged once per order and never per ticket.
| How the buyer pays | Booking fee | On a RM 30 order | On a RM 300 order |
|---|---|---|---|
| FPX online banking | RM 3.00 per order | RM 3.00 | RM 3.00 |
| Card | 3% of the order | RM 0.90 | RM 9.00 |
| DuitNow QR | 3% of the order | RM 0.90 | RM 9.00 |
| E-wallet | 3% of the order | RM 0.90 | RM 9.00 |
Your buyer sees the fee before paying. You can absorb it instead, and they pay the ticket price only. Free events carry no fee.
What Starter includes
The modules that work today. Planned ones join as they ship.
See every module, live and plannedBigger events?
Payouts to your own CHIP account, your own brand, or TicketCARE built for your organization. Tell us what you run.
Talk to usQuestions about the fee
Something else? Ask us or book a demo.
Is there a monthly fee?
Not on Starter, the plan every organizer starts on. TicketCARE is paid through the booking fee on paid orders.
Who pays the booking fee?
Your buyer, unless you choose to absorb it. It is shown to them before they pay. If you absorb it, they pay the ticket price only and the fee comes from the ticket money.
Do free events carry a fee?
No. An order whose tickets cost nothing carries no booking fee and needs no payment.
Why per order and not per ticket?
A buyer who takes four tickets pays one fee, not four. Where a payment method's fee is a percentage, it is a percentage of the order total.
Picture credits
Photographs of the kinds of events organizers run, resized for the web. None of these events sells through TicketCARE.
- Beach Street, George Town 01 by C.W. Tan (PenangLion), CC0, via Wikimedia Commons
- Jonker Street Night Market in Melaka by Philip Mallis, CC BY-SA 2.0, via Wikimedia Commons
- Chingay in George Town 2024 by HundenvonPenang, CC BY-SA 4.0, via Wikimedia Commons
- Mid-Autumn Festival of Sarawak Chinese by 馬姥, CC BY-SA 4.0, via Wikimedia Commons
- French Gypsy band performing during RWMF 2006 by Eugene Yong, CC BY-SA 2.0, via Wikimedia Commons
- 2017 Thaipusam Festival, Ipoh by hams Nocete, CC BY-SA 2.0, via Wikimedia Commons
- Participants - Wikivoyage Workshop 01 by Sumitsurai, CC BY-SA 4.0, via Wikimedia Commons
- Kuala Lumpur International Bookfair 2026 Booths by Qhairy, CC0, via Wikimedia Commons
- Hari Sukan Negara 2023, SMK Seksyen 4 Kota Damansara by Wiki Farazi, CC0, via Wikimedia Commons
- Sydney Durga Temple Fundraising Dinner 2016 (cropped to the stage) by Niylesh, CC BY-SA 4.0, via Wikimedia Commons
- People seated at a formal dinner with floral centerpieces by Filip Rankovic Grobgaard, Unsplash License, via Unsplash
- Women making batik in the Keraton Yogyakarta by Camille Bismonte, Unsplash License, via Unsplash
- Speaker on stage addressing a large audience by Alexandre Pellaes, Unsplash License, via Unsplash
- Children and adults marching in a Malaysian independence parade by Kelvin Zyteng, Unsplash License, via Unsplash
- Students stretching on a school field by Joydeep Sensarma, Unsplash License, via Unsplash
- Malaysian flag in a festival crowd by Benjamin Sow, Unsplash License, via Unsplash
- Two women browse art and crafts at an outdoor market by Margo Evardson, Unsplash License, via Unsplash