Talk to the team in Penang
Write to us and a person on the team writes back. Pick the line below that fits, and your message lands with whoever can answer it.
What is it about?
- Selling ticketshello@ticketcare.myFees, setting up your first event, or whether TicketCARE fits what you run.
- Bought a ticketFind your ticketsFind your tickets with the email you paid with. For anything else about an order, write to support with its number.
- Something brokesupport@ticketcare.myTell us what you saw and on which page; a screenshot helps.
- A module you needhello@ticketcare.mySay which planned module and what you would use it for; requests move it up.
- A walkthroughBook a demoBook a call and see TicketCARE set up for your own event.
- How do I…Help CenterStep-by-step guides for organizers and ticket buyers.
- Is it down?Service statusWhether TicketCARE is up right now, and any incident in progress.
Or write it here
The form reaches the same inbox as hello@ticketcare.my. Leave an email we can reply to.
Omakase Software Sdn Bhd
60, Cangkat Sungai Ara 20
11900 Bayan Lepas, Penang
Malaysia
11900 Bayan Lepas, Penang
Malaysia
BRN: 201901001715 (1311041-W)
TIN: C25827778050
Picture credits
Photographs of the kinds of events organizers run, resized for the web. None of these events sells through TicketCARE.
- Beach Street, George Town 01 by C.W. Tan (PenangLion), CC0, via Wikimedia Commons
- Jonker Street Night Market in Melaka by Philip Mallis, CC BY-SA 2.0, via Wikimedia Commons
- Chingay in George Town 2024 by HundenvonPenang, CC BY-SA 4.0, via Wikimedia Commons
- Mid-Autumn Festival of Sarawak Chinese by 馬姥, CC BY-SA 4.0, via Wikimedia Commons
- French Gypsy band performing during RWMF 2006 by Eugene Yong, CC BY-SA 2.0, via Wikimedia Commons
- 2017 Thaipusam Festival, Ipoh by hams Nocete, CC BY-SA 2.0, via Wikimedia Commons
- Participants - Wikivoyage Workshop 01 by Sumitsurai, CC BY-SA 4.0, via Wikimedia Commons
- Kuala Lumpur International Bookfair 2026 Booths by Qhairy, CC0, via Wikimedia Commons
- Hari Sukan Negara 2023, SMK Seksyen 4 Kota Damansara by Wiki Farazi, CC0, via Wikimedia Commons
- Sydney Durga Temple Fundraising Dinner 2016 (cropped to the stage) by Niylesh, CC BY-SA 4.0, via Wikimedia Commons
- People seated at a formal dinner with floral centerpieces by Filip Rankovic Grobgaard, Unsplash License, via Unsplash
- Women making batik in the Keraton Yogyakarta by Camille Bismonte, Unsplash License, via Unsplash
- Speaker on stage addressing a large audience by Alexandre Pellaes, Unsplash License, via Unsplash
- Children and adults marching in a Malaysian independence parade by Kelvin Zyteng, Unsplash License, via Unsplash
- Students stretching on a school field by Joydeep Sensarma, Unsplash License, via Unsplash
- Malaysian flag in a festival crowd by Benjamin Sow, Unsplash License, via Unsplash
- Two women browse art and crafts at an outdoor market by Margo Evardson, Unsplash License, via Unsplash